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Privacy Policy

Maintaining your privacy is important to us. For this reason, we have developed a Privacy Policy that describes how we use and store your information. Please review our privacy policy and let us know if you have any questions.

Collection and use of personal information

Personal information is data that can be used to identify or contact a specific individual.
You may be asked to provide your personal information at any time when you contact us.
Below are some examples of the types of personal information we may collect and how we may use such information.

What personal information do we collect:

  • When you submit a request on the website, we may collect various information, including your name, phone number, email address, etc.

How we use your personal information:

  • The personal information we collect allows us to contact you and inform you about unique offers, promotions, and other events and upcoming events.
  • From time to time, we may use your personal information to send important notices and messages.
  • We may also use personal information for internal purposes, such as auditing, data analysis, and various research purposes to improve the services we provide and to provide you with recommendations regarding our services.
  • If you participate in a prize draw, contest, or similar promotion, we may use the information you provide to administer those programs.

Disclosure of information to third parties

We do not disclose information you provide to third parties.
Exceptions:

  • When necessary—in accordance with the law, legal proceedings, litigation, and/or public inquiries or requests from government agencies in the Russian Federation—to disclose your personal information. We may also disclose information about you if we determine that such disclosure is necessary or appropriate for security, law enforcement, or other public interest reasons.
  • In the event of a reorganization, merger, or sale, we may transfer the personal information we collect to the applicable third party successor.

Protection of personal information

We take precautions—including administrative, technical, and physical—to protect your personal information from loss, theft, and misuse, as well as from unauthorized access, disclosure, alteration, and destruction.

Maintaining your privacy at the company level

To ensure your personal information is secure, we communicate privacy and security standards to our employees and strictly enforce privacy measures.

legal information

Services are provided by a legal entity registered in the Russian Federation, Limited Liability Company "BAYSWATER"

Phone number +7 (499) 577-0119

INN 7719847198
KPP 771901001
OGRN 1137746489616
OKPO 17705472
OKATO 45263570000

Current account 40702 810 0 38000131391
Bank PJSC Sberbank
BIK 044525225
Corr. account 30101810400000000225

Legal address: Moscow, st. 1st Pryadilnaya, 7a, 15

Please note that this website is for informational purposes only and under no circumstances does the calculation result constitute a public offer as defined by Article 437 of the Civil Code of the Russian Federation. For a final calculation, please contact our managers.

How to pay by bank card.

By clicking the "Go to the Sberbank payment system website" button, you will be redirected to the Sberbank of Russia payment gateway, where you can enter your bank card details * . The connection to the payment gateway and the transfer of your bank card details are secure using 128-bit SSL encryption.

If your card issuer supports Verified By VISA or MasterCard SecureCode , please be prepared to provide a special password required for successful payment. You can find out about the methods and availability of obtaining a password for online payments from your card issuer.

When choosing to pay by bank card, payment for your order will be processed immediately after confirmation by a manager. After the manager confirms your order, you will need to click the "Pay by Bank Card" button. The system will redirect you to the Sberbank authorization server page, where you will be prompted to enter your bank card details and initiate authorization. You can then return to our store by clicking the "Return to Store" button. Upon returning to our store, the system will notify you of the authorization results.

Your order will remain pending until payment is successfully confirmed. After five days of waiting, it will be automatically canceled. Once payment is successfully confirmed, your order will be transferred to delivery mode to the specified address. If your card is denied, you can repeat the payment process.

Sberbank allows 20 minutes to process your payment, so please have your card ready in advance. If you run out of time or your card is denied authorization, you can repeat the payment process.

* The confidentiality of the personal information provided is ensured by Sberbank of Russia . The information provided will not be disclosed to third parties except as required by Russian law. Bank card payments are processed in strict compliance with the requirements of Visa International and MasterCard Europe Sprl.

Payment and cancellation terms are specified in the service booking form! Payment with the order, contract, or booking number constitutes agreement to the service booking terms and conditions and acceptance of the offer agreement permanently located at https://gondo.ru/docs/догов-оферты.pdf