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Privacy Policy

Maintaining your privacy is important to us. For this reason, we have developed a Privacy Policy that describes how we use and store your information. Please review our privacy policy and let us know if you have any questions.

Collection and use of personal information

Personal information is data that can be used to identify or contact a specific person.
You may be asked to provide your personal information at any time when you contact us.
Below are some examples of the types of personal information we may collect and how we may use that information.

What personal information do we collect:

  • When you submit a request on the website, we may collect various information, including your name, phone number, email address, etc.

How we use your personal information:

  • The personal information we collect allows us to contact you and inform you about unique offers, promotions, and other events and upcoming events.
  • From time to time, we may use your personal information to send important notices and messages.
  • We may also use personal information for internal purposes, such as auditing, data analysis, and various research purposes to improve the services we provide and to provide you with recommendations regarding our services.
  • If you participate in a prize draw, contest, or similar promotion, we may use the information you provide to administer those programs.

Disclosure of information to third parties

We do not disclose the information received from you to third parties.
Exceptions:

  • When necessary—in accordance with the law, legal proceedings, litigation, and/or public inquiries or requests from government agencies in the Russian Federation—to disclose your personal information. We may also disclose information about you if we determine that such disclosure is necessary or appropriate for security, law enforcement, or other public interest reasons.
  • In the event of a reorganization, merger, or sale, we may transfer the personal information we collect to the applicable third party successor.

Protection of personal information

We take precautions—including administrative, technical, and physical—to protect your personal information from loss, theft, and misuse, as well as from unauthorized access, disclosure, alteration, and destruction.

Maintaining your privacy at the company level

To ensure your personal information is secure, we communicate privacy and security standards to our employees and strictly enforce privacy measures.

Legal information

Services are provided by a legal entity registered in the Russian Federation, Limited Liability Company "BAYSWATER"

Phone number +7 (499) 577-0119

INN 7719847198
Checkpoint 771901001
OGRN 1137746489616
OKPO 17705472
OKATO 45263570000

Current account 40702 810 0 38000131391
Sberbank PJSC
BIC 044525225
Corr. account 30101810400000000225

Legal address: Moscow, st. 1st Pryadilnaya, 7a, 15

Please note that this website is for informational purposes only and under no circumstances does the calculation result constitute a public offer as defined by Article 437 of the Civil Code of the Russian Federation. For a final calculation, please contact our managers.

How to pay by bank card.

By clicking the button "Go to the SBERBANK payment system website", you will be redirected to the payment gateway of Sberbank of Russia, where you can enter your bank card details.*The connection to the payment gateway and the transfer of your plastic card details is carried out securely using 128-bit SSL encryption.

If the Issuing Bank of your plastic card supports secure online payment technology Verified by VISA or MasterCard SecureCodePlease be prepared to provide a special password required for successful payment. You can find out about the methods and availability of obtaining a password for online payments from the bank that issued your card.

When choosing to pay by bank card, payment for your order will be processed immediately after it is confirmed by a manager. After the manager confirms your order, you will need to click the "Pay by Bank Card" button. The system will redirect you to the Sberbank authorization server page, where you will be prompted to enter your bank card details and initiate authorization. You can then return to our store by clicking the "Return to Store" button. Upon returning to our store, the system will notify you of the authorization results.

Your order will remain pending until payment is successfully confirmed. After five days of waiting, it will be automatically canceled. Once payment is successfully confirmed, your order will be transferred to delivery mode to the specified address. If your card is denied, you can repeat the payment process.

Sberbank allows 20 minutes to process your payment, so please have your card ready in advance. If you run out of time or your card is denied authorization, you can repeat the payment process.

*Confidentiality of the personal information provided is ensured OJSC Sberbank of Russia«. The information you enter will not be provided to third parties except in cases stipulated by Russian legislation. Payments by bank cards are processed in strict accordance with the requirements of payment systems.Visa Int. и MasterCard Europe Sprl.

Payment and cancellation terms are specified in the service reservation form! Payment with the order, contract, or reservation number constitutes agreement with the service reservation terms and acceptance of the offer agreement permanently located at the link — https://gondo.ru/docs/договор-оферты.pdf